Resume

2018 - Present Ellevate Network, Customer Experience Coordinator

2017 (Aug-Dec) B12.io, Customer Success Manager

2015 - 2017 Pixafy/ Zoey.com, Inc., Customer Experience Manager for Magento based SaaS company (eCommerce), NYC

2015 (Jan-Aug) Goethe Institute, German Teacher

2013 - 2015 Squarespace, Inc., Customer Care Advisor (Email and Live Chat), NYC

2013 FAB.com, German Speaking Customer Care Agent, NYC

2013 - 2014 Converseon, Social Media Analyst

2006 - 2012 Private Teaching, Translating & writing, Mexico

2012 EBS Business School, Oestrich-Winkel, Germany, Event Manager

2011 Dialogue Social Enterprise GmbH/ Unilever Mexico, Toluca, Mexico, Special Event Manager

2010 Dialogue Social Enterprise GmbH/ Allianz Mexico, Mexico City, Mexico, Event Manager

2006-2012 Tour Operator (various), Tour Guide for German speaking tourism (self employed)

2004 Dialogue Social Enterprise GmbH/ Dialogue in the Dark, Germany

  • Assistance for the International conference in Dialogue In The Dark, Hamburg/ Germany
  • Assistance for the realization of the exhibition Diálogo en la Oscuridad (Dialogue in the Dark) in Mexico City