PROJECT AND EVENT MANAGEMENT
Provides organization, time-management and on-site coordination of events, including the following tasks: team leading and coordination of staff, budgeting, billing, making travel arrangements, recruiting of volunteers, casting and hiring of personnel, contracting of external providers, full in/outbound correspondence, media outreach, elaborating reports and evaluations, scheduling shifts and leading of meetings (with teams, staff and clients).

OFFICE MANAGEMENT, CUSTOMER SERVICE EXPERIENCE, RECRUITING
Implementing new workflows and technologies (Live Chat, macros, webinars) for the customer service team. Personal guidance of each team member by assessing individual skills and setting personal goals.
Drafting job listings, scanning through applications, phone screening, interview process coordination.

TRANSLATION AND TEACHING
Translation of technical, legal, and multiple kind of documents from and to German, Spanish, and English. Provides German classes for beginner and intermediate students, as well as conversational level.

TOUR LEADER
Leading and coordination of tours of groups with up to 50 people. Solves quickly, efficiently and independent travel issues and emergencies, while offering an excellent time-management.